Forum Discussion

ubiquitous's avatar
ubiquitous
New Contributor
6 years ago

Internet disconnect:Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out

Recently upgraded to gigablast and network has been dropping every night with the message in the event log on the modem:  Thu Nov 22 16:53:21 2018    Critical (3)   Received Respon...
Internet Connection
internet disconnection
Internet down
LisaH's avatar
LisaH
Moderator
Hi Ubiquitous. If you are having issues with your internet, please send an email to cox.help@cox.com with this link along with your name and address and we will be glad to assist you. Based on the information provided, we may need to schedule a service call. Thanks, Lisa - Cox Support Forums Moderator.
ubiquitous's avatar
ubiquitous
New Contributor
6 years ago

Thank you Lisa, I have emailed :)

  • waffle's avatar
    waffle
    New Contributor III
    6 years ago

    Did you have this solved?