I opened my cox email today to watch it go from all good and up to date to watch my inbox on my outlook/ AND ON THE WEBSERVER ONLY POST FROM AUG OF 2018!!! COULD SOMEONE PLEASE TELL ME, THEY DIDNT DO IT AGAIN! IN 2015 THEY PERMANENTLY DELETED

I opened my cox email today to watch it go from all good and up to date to watch my inbox on my outlook/ AND ON THE WEBSERVER ONLY POST FROM AUG OF 2018!!!   COULD SOMEONE PLEASE TELL ME, THEY DIDNT DO IT AGAIN! IN 2015 THEY PERMANENTLY DELETED 

isnt this covered in my sla