Cox email to yahoo email transition - MS Outlook phase - final step
Digging into the details here; this can and should be straightforward but this is very important app. My concern is I (and family) have several cox.net accounts and we use pc MS outlook to manage all emails (folders, rules, history) and using pop protocol (download one way by preference). So, as suggested step one follow instructions for yahoo “web mail” using existing cox.net address and password.
Next setup MS Outlook app is next. Question 1 when I open outlook (with cox.net existing credentials) will the app recognize (automatically) yahoo pop, smtp and other related detail settings? And question 2 (and this is critical) will new emails received be “added - down loaded) to my ”existing” outlook folders and rules etc? Thus preserving my existing status. Thats the goal here; a seamless complete customer transition.
Some of the supporting links talk about “how to create a new outlook email account”. Slippery slope here, a new account, what email address, will I be overwriting existing. Well then I instead of new why not modify existing cox email setting to point to yahoo settings? Or is this paragraph traveling in a rabbit hole.
I hope it’s automatic as described in the first paragraph; but I don’t know what the Cox folks have planned. I am in favor of making the change; but very concerned about losing my existing emails history etc. (and yes I frequently export saved pst files; I know it is easy but haven’t done in many years and prefer not to try).
I know this has been long message here but I wanted to ask for clarification and confirmation of the “entire” transition process.
Thanks
Richard
Thanks for the reply. First I have not started the transition. The email I received last week was simply letting me know this will be happening. S I haven't done anything with Outlook as yet.
I just want to do this right and not lose anything. I have been reading the cox email and links several times to walk thru the "entire" process. That includes every step to maintain current functionality service. The links incl info from Cox, Yahoo and MS Outlook. The Yahoo and MS links were written for individuals who are setting up "new" Yahoo and Outlook accounts. This is not what this project "transition" is. I applaud Cox for maintaining existing cox credential email and password. But those instructions are for new.
And as you said. We do not want new and we do not want to delete (and delete major information etc.). So auto setup does not work (unless Cox has written some very comprehensive code to recognize existing cox email (and password) and adds yahoo internet account pop+ related settings, and adds new incoming email to existing Outlook folders etc.
I don't think they did write this code. I agree with you as of right now that manual entry is the most likely scenario.
I would like to hear from the Cox implementation team directly. I tried chat yesterday and that did not work.
Do you know what Cox's internet (or transition team) team email is?
Thanks
Richard
