Forum Discussion
How long have you been getting these emails? Some suspect the Save button on the Options page of the Forum is broken (javascript void), so the OP's preference cannot be saved.
However, if you saved your preference for notifications before the button broke, this may help confirm there is nothing we can do about notifications.
I can't believe that they don't know how to fix this issue 👎
- WiderMouthOpen10 months agoEsteemed Contributor
I would do what I did when I had a ticket open. I emailed them every week asking for a update. In my case it was a ticket with the forum vendor and I didn't have any luck in the end but my point is to be persistent. The squeaky wheel gets the grease.
- Bruce10 months agoHonored Contributor III
The squeaky wheel gets the grease
The squeaky wheel lost hundreds of posts.
- WiderMouthOpen10 months agoEsteemed Contributor
Yet I still have all the posts I did as Health Edge and another username I had. Lost one account when I stopped working at Cox and lost another when my old Gmail was hacked. Can't stop the signal Mal.
- Bruce10 months agoHonored Contributor III
I don't feel the resolve is about knowledge or skill but...perhaps...expense. Cox probably contracted a company to build and maintain, contract expired and the Forum is just in sustainment mode. Could someone fix it? Yes. Is it a priority? No.
- DRVEGAS10 months agoValued Contributor
Your probably right about that.