Forum Discussion
Parrothead
6 years agoNew Contributor III
The same thing is happening to me. I've been dealing with this for 3 weeks. I went to a maximum of 300 gigs a month to over 1024 gigs a month according to Cox. Nothing has changed as far as usage, in fact our usage has decreased in the last few months because grand kids haven't been over using their tablets. I changed out my modem and router, changed my passwords and even turned the wifi off on my phone but I'm still being told that I'm using excessive amounts of data. It seems that there is a problem that Cox isn't taking responsibility for. They keep suggesting that I upgrade to unlimited data. Why would I pay more for data that I KNOW I'm not using???
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