Forum Discussion
Same issue here, never went over my 1Tb until just last month. When I talk to customer service and we look through the data usage most months where around 300Gbs until I switched to the Technicolor Gateway and then there's a big jump even though we're consuming less media then before. My problem I think was Netflix because it was set to auto for the quality stream and that Technicolor 5ghz could pull 300mbps download speeds. So this meant my Netflix was always streaming at the highest quality so I went into Netflix settings and changed it to medium and then low for my daughter's account. So far my usage this month is on track to not cap out.
The monthly data limit is bogus. In all the years I have used the internet since like 1998 there was never any cap (at least that I was aware of) until recently. Cox Communications ** and every single thing that they do that is noticible to a customer just pisses me off even further. When I discovered these forums, it didnt take long to realize that they are providing piss poor service to everyone and have a terrible integrity and honesty problem
- toystein6 years agoNew Contributor II
This data cap is beyond greedy. What a blatant money grab. Their customers pay for high speed internet and then get punished for using it. The sad thing is they have a monopoly on most markets.
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