Forum Discussion

NfactorReloaded's avatar
NfactorReloaded
New Contributor
9 months ago

Cox internet connection dropping consistently for the past few weeks

For the past few weeks since about mid July 2023, I've been getting dropped connections with my Cox internet (Gigablast 1000/35). I have a Motorola MB8611 Modem. I've read on Reddit that this modem...
cable modem
connection issues
internet
Darkatt's avatar
Darkatt
Valued Contributor III

It's a Zoom, they cannot handle signals that are hot or long, Arris can. 

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
9 months ago

Is there any technical reason why? Doesn't DOCSIS have to work the same for all devices approved for the standard? What's missing on the Zoom?

  • Darkatt's avatar
    Darkatt
    Valued Contributor III
    9 months ago

    I cannot answer that other than it's always been a device that's not nearly as good as others. Whether it's components that are more cheaply made/assembled, or programming that's not nearly as good, I cannot tell you. What I CAN tell you is. it's not a device i would EVER recommend to anyone!. You can look ALL over the forums here and other cable providers and see that the ZOOM and MB86xx series has problems. 

    THAT, and people still believe it's Motorola! It's dishonest, underhanded, sneaky, and downright fraudulent!