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LiberatedLampre's avatar
LiberatedLampre
New Contributor
7 years ago

Codeword Errors are Back - Line on Pole Never Replaced

Hello! So let me start by saying I've had Cox send multiple people out to physically check my house. The last series of visits ended up well above the contractor level - they sent a Network Tech Ar...
Allan's avatar
Allan
Moderator
7 years ago

Hello,

We can certainly look into this issue for you. Are there any signal amps or splitters on the cable line going to the modem? 

Thanks,

Allan - Cox Support Forums Moderator.