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iamkimchi's avatar
iamkimchi
New Contributor III
5 years ago

Are they going to clarify the Data Cap suspension come May 15?

Right now I am assuming that once May 15 hits, anything over is going to be charged in blocks of overages on May 16 till the end of your cycle?

For the vast majority of people, their bandwidth cycle is not May 15.  So for those of us who are already over the traditional cap on May 15, that would just sound like an easy cash grab by Cox to charge overages on May 16 till the Cycle is over.

Not sure why Cox didn't just credit every account 2 months worth of unlimited data in the first place, but I digress.

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  • MariaL's avatar
    MariaL
    Moderator
    5 years ago
    Hi iamkimchi,

    This forum is primarily intended for the discussion of technical issues among peers. Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at cox.help@cox.com with this post, your full name, and your complete address. We'd be happy to assist you with this.

    Maria
    Cox Support Forum Moderator