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Cox lowered upload from 100gig to 35gig in Portsmouth VA?
I am located in Portsmouth, Virginia, for the past year, since March 2nd of 2023, Cox upgraded all our internet to 1000 gig download and 100 gig upload; I am an international streamer and have been streaming online for five years now, and I was so happy that Cox was upgrading us to 100gig upload. Now, the problem! Just recently, I logged into my account this month, May 5th, 2024, and low and behold, they changed my plan without notification (Without sending an email or text) that they downgraded me to 35 gigabytes. I called Tech, and they were closed after hours. Then, I used their online texting service and reached someone overseas who could only read what I see now on my account and not what I had in the past. So, pretty much, I was talking to the wall! Has anyone else noticed their upload speeds drop? I have 7 wifi security cameras around the house, 8 wifi lightbulbs, 2 Wifi Wyze robot vacs (I test for Wyze), Pretty much all Wifi computerized house and most of my cameras are pet cams because I do TNR (Catch feral cats), watching the food bowl at what times the feral cats come around. Wyze cameras are cheap, around $20 a piece, and their monthly service is only $3, which helps to cut costs down for a disabled veteran like myself. I don't have TV service and only watch streaming TV through the internet, which Tmobile Military provides Netflix at a discount or free. The only high cost is COX, and I wish they wouldn't charge me $100 plus dollars for internet, but I need that high speed for streaming. Now they just cut the upload and didn't even cut my bill. Upload is critical for a multi-video chat stream while doing a professional video game presentation from home.6Views0likes0CommentsSuccessful Email transition to Yahoo: using Thunderbird on Windows
After spending a good deal of time and effort trying to make Thunderbird get along with Yahoo, I finally figured it out. If you are reading this, you have probably already called Cox only to find out that they have washed their hands of the whole email thing and will only refer you to a phone number for Yahoo. And of course Yahoo is not set up to handle this, so you will wait in the phone queue for half of forever only to find out that they don't know how to set it up either. So in the hope that my experience may help some other poor slob, I present the below instructions, and I hope it helps. I am using the Thunderbird program to access emails on a Windows computer, however I suspect the settings will be the same for anyone using Thunderbird. First, to transfer the emails to Yahoo and establish a webmail account, follow the directions provided by Cox as regurgitated here: "Visit mail.yahoo.com/login and enter your complete cox.net email address, including the Cox.net suffix, as your username. Then enter your current Cox password, and accept the Yahoo Mail Terms of Service. Upon signing in, you’ll set up a new password for your new Yahoo account." Now log out of the Yahoo webmail and open Thunderbird. I have my email accounts and corresponding folders located in a column on the left of the page. Yours may be set up differently, but mine is the default and I will base detailed instructions on that. Go to the left column and click on the line that shows your complete cox email address. If you have multiple addresses, you will need to perform the following instructions for each of them. Now look to the top right of the new page and click on "account settings". At the bottom of the settings page is the line "Outgoing Server (SMTP)", and at the far right of that line is a box that says "Edit SMTP server"; click on it. A pop-up window will open, adjust the settings as shown below: Description: COX Server Name: smtp.mail.yahoo.com Port: 465 Connection Security: SSL/TLS Authentication method: OAuth2 User Name: your user name, duh click OK Now go back to the left hand column and click on "Server Settings". On this page the settings will be as follows: Server Name: imap.mail.yahoo.com Port: 993 Connection Security: SSL/TLS Authentication Method: OAuth2 Now close Thunderbird and reopen it. You will now be asked for a password for each of your email addresses. Use the new password that you used to set up the Yahoo webmail. Congratulations you have mail! If you want to use POP instead of IMAP I suggest you first set it up with IMAP and then go back and change the setting after you know it is working.2.2KViews2likes30Commentssmtp.cox.net outgoing server not working
I just transitioned my Cox email to Yahoo! and it seems to have worked. However, I use the Mail application on my MacBook Pro, and I can no longer send mail through any of my email addresses (Gmail, Yahoo). It seems as this transition screwed up my outgoing server settings. What should the incoming AND outgoing server settings be? Thanks so much!Solved108Views0likes4CommentsCox Email Transition Link
The link provided by cox says "1. Visit www.cox.com/emailmove and enter your full email address, including the Cox.net suffix, as your username." However, the link above sends me to a .ru Russian Domain link; https://waitingtosky.ru/C0489iekio/and9224vv/ Doesn't seem legit.233Views0likes7CommentsConnected devices not showing up on Cox wifi app or the Panoramic Gateway website
I'm trying to check the connection strength for my Samsung television because I'm having a problem with buffering and audio not syncing with a speaker's lips. The Cox wifi app shows many of my devices as unconnected to my wifi network even though they are connected. Similarly, under Connected Devices on the website for my Panoramic Gateway, many of my devices, such as my television, printers, and laptops, show as unconnected when they are in fact connected. Is there anything I can do to have these devices show as connected on the wifi app and the Gateway website? Thanks for your assistance.25Views0likes1CommentMotorola MB8611 connection drops frequently
Hello All, I've been using a Motorola MB8611 cable modem for about 6 months. It's been very reliable and hardly ever drops the connection. Over the past week my modem is rebooting a few times a day. Today it's been rebooting every 20 min. I made a call to Cox to check out the line. I asked the agent in tech support about outages. I was told there were no outages in my area. About two weeks ago Cox did an upgrade in my area. I'm wondering if that has something to do with it? Could a version of firmware been downloaded to the modem and now it's not compatible? I'm not able to view the firmware. I can't seem to connect to the modem. My modem is connected to a WiFi router. By the way, this is my modem. I did confirm that it works with Cox before purchasing. Cox activated it without issues. Any thoughts? suggestions? Thank in advance.20Views0likes4CommentsOutages
What is going on with all these outages? In the last 30 days, we've had 2 multiple hour outages that have made it impossible for me to work. And now another one today?? We were out of service for 2 days last summer for an "upgrade" that was supposed to prevent the service interruptions, looks like that didn't work. I pay an obscene monthly bill to have such unreliable service. My supervisor is starting to question that there could seriously be such a terrible internet provider. Inevitable questions: Workplace security prevents me logging in on a hotspot. I work remotely for a California company, can't just run to the office.22Views0likes1CommentYahoo server settings? Smtp/pop etc
After an experience I can only liken to a tooth extraction without novacaine I'm signed into Yahoo mail. Small victories. But now I need to configure my apps to deal with Yahoo - smtp, pop, whatever. I use Thunderbird on my PC platforms, and BlueMail on my various devices. (would assume the settings are the same for all, but just to be safe...) This trip to the dentist isn't done until I have restored access across my various stuff. Little help, here?86Views1like2Comments