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Selected Messages
New Contributor II
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Why am I getting email notifications for forum posts?
I am getting email notifications for posts that are not mine. And I cannot save the settings to stop all email notifications.
Tim0124
New Contributor
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Same here. Not sure why. Looks like an issues on Cox side
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PJS2
Contributor II
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Ditto. It appears there is no way to stop it. I really don't need or want these emails clogging my inbox!
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Aged
New Contributor
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Spent 1/2 hour on chat with no answer... Calling just wastes more time.
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OldMainframeGuy
+4 more
New Contributor III
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...and same here.
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aallison12
New Contributor
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Same here.
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otterbay
+4 more
Contributor
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Same here - annoying as hell. It's possible Cox changed the thread rules to force responses to ANYONE who ever made an entry to a specific thread. Look for the 'Unsubscribe from thread' tool
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Omega
New Contributor II
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Me too. Flooding my mailbox. Very annoying.
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Omega
New Contributor II
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Me too. Flooding my mailbox. Very annoying.
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Omega
New Contributor II
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Me too. Flooding my mailbox. Very annoying.
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Omega
New Contributor II
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Me too. Flooding my mailbox. Very annoying.
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CurtB
+5 more
Honored Contributor
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Turn off Forum notifications to stop the emails.
See this post for instructions how to turn off Forum notifications.
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Colorfulone23
New Contributor
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I keep getting them too!!! Please make them stop!!!!
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Charann130
New Contributor
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Same here...over a dozen repeats.
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Bruce
+4 more
Honored Contributor III
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This email-notification process was originally designed into the Forum 8-9 years ago. It's always been here.
Judging these complaints, however, this process seems as though it was either paused or stopped some time ago. Perhaps an admin recently restarted the process or...since Cox contracted their email service to a 3rd party...the 3rd party now oversees it. I just think it was poorly designed originally.
First, subscribers should be reaching out to forums...not forums spontaneously reaching out to subscribers. Second, subscribing to an entire Group is dumb. People sometimes ask questions in the wrong Group...or repeat questions...or fail to research problems already solved in other posts. I wouldn't want this superfluous chatter flooding my Inbox.
I think a forum should only send email for 3 processes:
- To the Originator of a post after an update, contribution, suggested answer(s), etc.
- To the Originator of a post to select an answer, provide an update or close the post.
- To any subscriber voluntarily subscribing to a specific post...not an entire Group.
Joining a Group to upload an image seems unnecessary and redundant. I originally joined the Forum to solve a problem and may need to upload an image to help troubleshoot. Wouldn't just joining a forum qualify to upload an image?
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