BrianBB's profile

New Contributor

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10 Messages

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TV not easily turned on when input is fr. Contour.

Contour to  Sony smart TV via hdmi, the to soundbar. Many mornings, when I turn on the TV, nothing turns on until I pull the plug and replug. Today, I got the Contour 'welcome' screen when i finally was able to get the TV on. However, the internet worked fine. Problem likely with Contour v. TV?

Honored Contributor III

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5.7K Messages

How's the soundbar connected?

Were you having problems with the Internet?

New Contributor

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10 Messages

It's: Contour box to TV; TV to SB.  Internet works fine.

Honored Contributor III

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5.7K Messages

I don't know why the TV wouldn't consistently power-on unless either the batteries in the remote are low or the infrared sensor is partially obscured.

New Contributor

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10 Messages

Good guesses but no obstruction at sensor and batteries are new.  Sony thought it might be an issue with the power stripe so I plugged it into the wall-same issues.

Former Moderator

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1.9K Messages

@Leeaskern

You can check the remote battery levels by pressing the Contour button, go to the settings icon and click OK, then go to preferences>remote settings. Also, does the light on the remote turn red when you press a button?

Jonathan J
Cox Moderator

New Contributor

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10 Messages

Thks..batt is @ 40% but the difficulty in starting occurs with both the Sony remote and the Contour remote.  The white light that usually goes on the TV when the power button is pushed on either remote does not go on when the TV won't go on.  Prob. not both remotes failing at the same time.

Former Moderator

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1.9K Messages

@Leeaskern

Have you tried repairing the remote to the cable box? This link will provide info https://bit.ly/3oLeNl3. You can also try reprogramming the remote to the TV using this link https://bit.ly/3Fv3MKU.

Jonathan J
Cox Moderator

Honored Contributor III

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5.7K Messages

Prob. not both remotes failing at the same time.

I agree,  It reads like a problem with the TV but on even the oldest TV sets, IR sensors don't normally deteriorate.  I suppose, like any other gizmo, sensors could wear out but I've never experienced it.  Unless, of course, the TV recently took a good knocking.

If the Sony remote is also hit-or-miss, it appears to be the TV; however, if you recently changed something, light could be interfering with the remotes.

How long has this been happening?  Is this a new setup?

www.techwalla.com/.../what-could-cause-ir-remote-interference

Contributor III

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1.5K Messages

"aa"batteries are cheap!