Mugzzy's profile

New Contributor

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3 Messages

Sunday, December 27th, 2020 5:04 PM

Closed

Reset cable box

Why am I getting a reset cable box when I try to change channels? This happens multiple times a day every day. I should not have to send for a refresh signal multiple times a day? 

Contributor III

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1.5K Messages

5 years ago

call cox, have them send re-set signal.....will include any updates you might be lacking!!

New Contributor

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3 Messages

Done that, it does not help

Former Moderator

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697 Messages

5 years ago

Hi @Mugzzy,

If you have gotten signals sent through multiple times it may be time to get a technician out to take a look at things or get the box swapped out. If you would like further assistance with that please email us at cox.help@cox.com with your full name and address.

Ben S.
Cox Support Forums Moderator

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