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How do you control a stack of Contour Cisco 4742hdc boxes?
We just had 5 Cox Cisco 4742hdc boxes installed in a rack that then connect with component cables to a bunch of TVs. The Cox installer gave us one remote. Now we can't change the channel on one box at a time without turning all of the other boxes off. The remote changes all 5 boxes at the same time whenever we need to change a channel. The Cox installer didn't know how to fix it.
I tried covering the IR eye on the front of the boxes, but they all still "listen" to the one remote. I'm thinking it is an RF remote to box setup but couldn't find any details on it from Cox or Cisco.
Does anyone know how I can make each box respond to a different remote or code. I want to be able to change channels on just one box at a time in the rack.
ekhawaii
Contributor
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283 Messages
6 years ago
Wow, this is different. Not really sure what your intent was, maybe like a business that wants to have different TV units playing different programs. You cannot be intending this setup for home use.
I myself have 2 separate Arris xg1-a DVR. I have 2 remotes, that work independently, because they are in separate rooms but most notably they hook up to 2 different makers of TV. So, one remote cannot even change the channels on the other even when both are on. The remote is "tied" to the TV, at least for me. So this would have worked for me, even if each was stacked on each other as long as the TV was different.. But your situation is different. I know COX knows each of you devices with a separate internal numbers but I'm not sure how "tuned" each is to the remote, especially since you only have One.
On a side issue, you are going to have all kinds of problems if you plan to Record on this multiple DVR setup. Maybe business end yup running multiple accounts rather than a single account to a home.
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Bruce
Honored Contributor III
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5.7K Messages
6 years ago
Is this a set-up for a sports bar or something? If so, switch to a commercial set-up.
If not, why aren't the cable boxes near the TV sets?
Whatever your purpose, you're doing it wrong.
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Bruce
Honored Contributor III
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5.7K Messages
6 years ago
Is this the Cox Business TV Service? If so, either your technician sucked or the service **. I can't imagine all TV sets in a restaurant have to tuned to the same channel. That'd be the worst Business TV service in the business.
There's a phone number in the following link.
www.cox.com/.../bars-restaurants.html
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