Marshall1953's profile

New Contributor II

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3 Messages

Tuesday, June 2nd, 2020

Closed

HBO Max

Does anyone know how to access HBO Max...?? I'm currently an HBO subscriber.

Former Moderator

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471 Messages

5 years ago

Hi Marshall1953,

HBO Max is available as an app through Google Play Store or Apple Store. You log in to HBO Max by selecting Cox as your provider and sign in with your Cox User ID and Password.

Mary
Cox Support Forums Moderator

New Contributor II

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3 Messages

Thank you so much, Mary, but I'm still having a problem...When I go to the Google Play Store it only gives me the app for my phone...How do I get it on my TV...?? 

Moderator

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1.8K Messages

Marshall1953,

What brand/model number is your TV? Are you using a Cox cable box on the TV?

Thank you,

Mike J.
Social Media Support Specialist

New Contributor II

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3 Messages

The TV is a Roku and yes, I gave the cox cable box...

Honored Contributor III

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5.7K Messages

HBO and Roku are currently haggling about money.

Former Moderator

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471 Messages

Hi Marshall1953,

HBO Max is currently not available on the Roku platform.

Mary
Cox Support Forums Moderator

Honored Contributor III

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5.7K Messages

5 years ago

Depends on the make.  Check out:

support.google.com/.../1268905

Honored Contributor III

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5.7K Messages

5 years ago

From an FAQ on HBO Max website...

The following devices are supported by HBO Max.  If a device is supported, you'll find the HBO Max app in the [its] app store.

 - Android phones and tablets (with Android OS 5+)
 - Android TV (OS 5+)
 - Apple TV (4th gen+)
 - Chromebook
 - Chromecast
 - iPhone, iPad and iPod Touch (with iOS 12.2+)
 - PC and Mac computers
 - PlayStation 4
 - Samsung TV (2016+)
 - Xbox One

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