New Contributor III
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76 Messages
HBO Max
If I currently have hbo/hbo max as part of my Cox cable package is the price going to change when it changes to Max? On the HBO FAQ it says if you have HBO Max through your cable subscription to “check with your provider.”
Darkatt
Honored Contributor
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1.9K Messages
2 years ago
This is a forum for customers to assist other customers with technical issues. You would need to contact Cox for that information.
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Bruce
Honored Contributor III
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5.7K Messages
2 years ago
The only potential increase I can see is if you want to stream UHD content. The new Max platform will have an Ad-Lite plan ($10), Ad-Free ($16) and Ultimate ($20). Only the Ultimate plan will have any UHD content.
You're probably currently paying $15.99 like me but if you want the Ad-Lite or Ultimate, you'll have to contact Cox.
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Dave_Mc
New Contributor II
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10 Messages
2 years ago
Today (5/23) is the big changeover to "MAX" and I have now lost the ability to connect to MAX. Connecting to the old HBO Max on my Roku device brings up a page telling me I need to upgrade, but no instructions on how to do so. I attempted to install the "new" Max App, but opening that simply takes me right back to the same page telling me I need to upgrade. When I try to log in through the web site, it returns a message that MAX does not support Cox. I had an extended Chat with Cox and the support tech said he couldn't understand why I can't connect and he was escalating my support request and I should hear back in a few days. The only reason I subscribe to HBO is for the HBO Max streaming app on my Roku device. If Cox no longer supports Max, I will cancel my HBO subscription.
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