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New Contributor
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Getting an Xre-06014 error message.
When we highlight (Saved) a recorded TV program to watch, message states, “You appear to have completed watching..... name of program
Then shows
Shows Delete. Don’t Delete. When I click/highlight Don’t Delete,
Xre-06014 message appears.
We have Panoramic router
Eric_Friedman
New Contributor
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I'm having the same problem in Council Bluffs, IA I tried contacting online help but after the usual reset tv box and reset modem, unplug and plug in tv box and modem, as well as a remote version done by the online service representative. They finally disconnected the chat with no problem solved.
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Eric_Friedman
New Contributor
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I'm having the same problem in Council Bluffs, IA I tried contacting online help but after the usual reset tv box and reset modem, unplug and plug in tv box and modem, as well as a remote version done by the online service representative. They finally disconnected the chat with no problem solved.
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BenS1
Former Moderator
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The issue with the Cloud DVR has now been resolved. Please let us know if you are still having issues. Thank you.
Ben S.
Cox Support Forums Moderator
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