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New Contributor
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DVR recordings no working
We have been having an issue with our DVRs not recording, all boxes in the house won’t record. I’ve been told it’s an outage in my neighborhood, not sure if this is correct or not. It’s been going on for days.. at least 5 days. Anyone else with this issue in North Peoria
GregP1
+2 more
Moderator
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Hi Thulisa, I apologize you are having trouble with our DVR service. Please reach out to us privately so we can look into this. Our email address is cox.help@cox.com
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Brain01
Contributor
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I have seen this same issue in the Phoenix area. Today I had to manually set up one time recordings for six new shows on Tuesday 03/19 that should have been automatically scheduled based on the “recording all new shows” rule.
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CurtB
+4 more
Honored Contributor
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Contact cox.help@cox.com and ask them to verify you're still subscribed to DVR service. If you recently made a change to your Cox account, it could have accidentally been removed. Provide your full name, the service address and a link to this forum thread.
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SKF
New Contributor
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My DVR recordings are not working either here in Oklahoma . I called in to Cox and they told me there is an existing outage problems with the DVR recordings. He said it’s been going on for a month or two now and had no idea when it would be fixed. Ugh! In the last month or two it just seems that Cox have had outage after outage after outage. I’m getting tired of it and ready to move on.
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