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2 Messages
DVR Playback
DVR Playback in the evening is nearly un watchable. I experience frequent and random "freeze ups" of the recorded playback and also intermittent sections of no sound. In addition the system is either slow to respond to the remote and/or the remote command is ignored. This is not acceptable and I ought to get a reduction in my bill until the problem is corrected.
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Allan
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OptDesign
New Contributor II
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3 Messages
Same here... all the time. Cox is more expensive, less features, and super unreliable when it comes to internet service and dvr playback is the worst... hangs all the time. Cox uses Comcast equipment, but has not figured out how to put it to best use; that's for sure - i long for Comcast service again. I wish i had an option for another provider. Going to start writing my legislators... we should have more than one option in a region... this is a monopoly at best, and service at it's worst.
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Turquoise
New Contributor
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1 Message
We are having the same problem. I tried resetting/rebooting but that did not help,
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OptDesign
New Contributor II
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3 Messages
Same here... all the time. Cox is more expensive, less features, and super unreliable when it comes to internet service and dvr playback is the worst... hangs all the time. Cox uses Comcast equipment, but has not figured out how to put it to best use; that's for sure - i long for Comcast service again. I wish i had an option for another provider. Going to start writing my legislators... we should have more than one option in a region... this is a monopoly at best, and service at it's worst.
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heyers3
New Contributor
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4 Messages
exactly....it's frustrating...but if I watch the same recording in the morning it's fine.....
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OptDesign
New Contributor II
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3 Messages
I'm communications saavy, internet saavy, computer saavy... this just continues to happen with no matter what i record - it's so frustrating... many recorded shows have become unwatchable.
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