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tjharris

New Contributor II

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27 Messages

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Difference in hr between tv essentials and contour tv essentials

I use mini boxes and don’t want a contour but would like peacock premium.

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BrianM

Moderator

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860 Messages

You should still be able to receive access through either their website or the app on a mobile device with just regular TV Essential but would need a Contour 2 receiver or a Contour stream player in order to be able to watch the Peacock app directly through a cable box.

Requirements:

Any level of Cox Internet service.
Any level of TV service when using the Peacock app through any tablet, smartphone, or online.
For the interactive Receiver app, you must have Contour 2 or Contour Stream Player service.

Brian
Cox Social Media Support Specialist

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tjharris

New Contributor II

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27 Messages

I get 

Unfortunately, your Cox plan is not eligible for Peacock Premium, but you can still enjoy your Peacock Free account!

when I try to link account can you check this for me?

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BenS1

Former Moderator

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697 Messages

@Tjharris

You must have Contour TV or CoxTV to get access to the Peacock app. If you only have the Basic Box (Mini box) you cannot get access to the Peacock app.

Ben S.
Cox Support Forums Moderator

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tjharris

New Contributor II

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27 Messages

Cox customers with Contour TV Essentials with Cox Internet and either a Contour Box without Voice Remote or a Basic Box (Mini Box) will receive Peacock Premium access included in your subscription in 2021 ($4.99 monthly retail value) at no additional charge. Until then, click here to sign up for Peacock now. . All other customers click here to sign up for Peacock now.

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SharonL

Former Moderator

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144 Messages

Hello,

Our sales team will be best able to assist you in upgrading your services. They can be reached at 1-800-234-3993 during these time frames Monday - Friday: 8 AM - 8 PM Saturday: 9 AM - 6 PM or click the chat on the left side of the screen. www.cox.com/.../bundles.html.

Thank you.

Sharon
Cox Support Forum Moderator

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tjharris

New Contributor II

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27 Messages

So I,m paying almost 200 a month tv and internet and don’t get a lousy 5$ service  this is stupid.

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