Data Light Yellow

It is on continuously as long as the power to the box is on. This is like day 4. No, I don't unplug the power at night!!

Mine is doing the same thing. Stays on continuously

Had the same problem and unplugged box to reboot. That didn’t work so I called  Cox on 10/4/19. They sent a signal to the box, the light went off for 24 hrs and it’s now back on. While I talked to the phone help they mentioned they might have to send out support help if this didn’t work. Won’t call for out help since I really believe the software needs a redesign. Even if I exchanged the Contour box all I would get is a refurbished one anyways. Have been with Cox for 24 years so I kind of had got use to these problems. 

I have the same thing going on with mine. Steady yellow light on the data box. Nothing else seems amiss except the box is a bit slow to react at the moment. Is there a big update going out that takes this many days? Or is there a widespread problem?

I wouldn't waste my time with having someone come out. Clearly it's a system problem.

I tried that already. Light still on. 

Cox knows about the issue but based upon the various replies here, there doesn't seem to be a known solution. 

As long as you are not experiencing any service issues, I wouldn't worry about the LED display. -Kevin M. Cox Support Forum Moderator

It's not like continuing to drive a car with a warning light on.  Cox will probably figure out what's causing it and fix it eventually.  In the meantime, if the DVR is otherwise working, it may be time to break out the duct tape and just cover that offending light.

I have the same issue. Mine started about two weeks ago. I looked the issue up and found where if there's a notification the light will be lit. Checking I did have a notification. I cleared that and the light went off for about a couple of days, but now it's back on but there aren't any notification or anything pending. Resetting the box (twice) did not solve.

Anyway, having just got off the phone with Cox's tech support they had no clue. I got everything from the box is recording to "its normal for the yellow light to be on". In fact the person I spoke to wasn't even aware of a yellow light. But somehow miraculously, they somehow knew it was "normal for it to be on all the time"

Anyway I see I'm not the only one with this weird issue so... and as noted, there are no performance issues so...

So if it makes no difference, and if there's no issues while the light it's on, why waste your time and blame people for not knowing why or how the light is on,

You could have easily asked, is this normal, then is it causing issues? No??? Then move on, 

It's different if you wanna know, than wanting to fix a non existing problem..

You my friend, make a bigger deal than it has to be 

Same here in the Norman, OK area. Reset then rebooted and yellow light went away. 

I am in Norman , OK also.  I finally called tech support last night.  My boxes were very sluggish and one had the yellow light but the other didn't.  I have two Contour boxes.  She reset them and had them download a software update.  BINGO.  Yes, the software was different.  I noticed as I was watching recorded programs.  The interface is much more updated.  I asked about the amber light too.  Got the same story about not to worry about it.  We also had to reprogram the remotes for each box.  They boxes were much more responsive than they had been.  I think my boxes were struggling with the update until Cox tech support forced it.  Oh, amber light was back this morning but all else is good!

Yellow light came back on. Oh well...

No...

Could you add me to the list to be contacted? Having the same issue.

Same issue for me here in Las Vegas for the past week or two.  Please let me know if it can be resolved.  Thanks.

No I am not.  I have had this new contour box for more than a month to replace the old model host/DVR box.  This is the first time in the month+ I have had the Contour box that the Yellow Light has come on and stays on.  Help!  Is this the new normal or is this a new software/firmware box issue?

I had the yellow light stuck on now today it is off but again like a week ago I lost a lot of dvr recordings and the tech said my box is fine. 

Actually the data light is back, every time I say power saver to turn off the box to save energy & then turn it back on the yellow light comes back, but when i leave on the box always it goes away..

Isn't that like putting a post-it over your check engine light? Cox need to fix this! Pointless having a tech out,as they just blame loose connections reset the box and leave, same as they always do.

This did work for now.  I guess we'll see if the light comes back!

That procedure also worked for me. However time will tell so to speak. 

I followed the procedure but the yellow light reappeared this morning...

Hopefully Cox will simply fix the issue soon...

Thank you for your proposed solution, I tried it yesterday, and  worked. When I woke up this morning, guess what? The yellow light came back. We need help from Cox technical support to solve this persistent annoying problem.  HELP