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Contour starts Spontaneously after error code RDK-1000
Contour starts spontaneously after error code RDK-1000- TV service was down for two days with error code RDK-1000. Tried Cox remote reboot, unplugging and restarting all cable boxes- nothing worked. Several hours after scheduling a technician to come to the house, the TV service started on it's own. Should I keep the scheduled appointment to check the cable boxes anyway, to keep this from happening in the future?
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Bruce
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Depends on appointment. If it's tomorrow, I'd cancel. If it's in the next 2-3 days, I'd monitor Contour for a few days and if okay, cancel. I think Cox has a money-grubbing rule to still charge if you cancel an appointment under 24 hours.
After a significant outages such as yours, there were/are thousands of households with cable-boxes bombarding Cox to get back on-line. it just took a while.
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