Hiphubby123's profile

New Contributor III

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38 Messages

Closed

Clock on Guide is incorrect

The clock on the guide of my Contour 2 system is two minutes behind real time.  This will affect my set recordings.  This happened a few days ago and a reset of the box fixed the issue but I cannot reset the box each time thus occurs and more importantly I should not have to do so.  Is this a known issue or could it indicate a problem with my box?

New Contributor III

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38 Messages

I rebooted the box and the clock is now correct, but we’ll see how long it stays correct.

New Contributor III

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38 Messages

It’s already falling behind again.  I may need to call tech support about this.

Former Moderator

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697 Messages

Hi @Hiphubby123,

If you would like us to investigate this for you please email us at cox.help@cox.com with your full name and address.

Ben S.
Cox Support Forums Moderator

Contributor III

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1.5K Messages

2 seconds huh, how can your life go on???

what's your point of reference, try this one!!

https://www.time.gov/

New Contributor III

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38 Messages

Actually, it was 2 minutes behind.  LOL.  I know, it may seem like a petty annoyance.  The guide time was not in sync with the actual time.  All is fixed now, though.  Thanks.

Former Moderator

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1.9K Messages

@Hiphubby123

Glad it been resolved please let us know if you have further issues.

Jonathan J
Cox Moderator


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