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New Contributor
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Why does my speaker lose sound randomly but will still be connected? I replaced the speaker thinking it was faulty. New was on for about 2 hours then went silent. I had to forget, reset the box and reconnect. This happens on both my boxes and with 2 different brands of speaker. Although my older "Anker" speaker seems to go longer before going silent.
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WiderMouthOpen
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Esteemed Contributor III
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What do you have your audio output settings set to? If Dolby, try Expert mode.
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Darkatt
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Honored Contributor
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Just a reminder, Bluetooth uses 2.4 ghz, the same is the primary band of WiFi routers, as well as Microwave ovens, game controllers, rc toys, many baby monitors, older cordless phones, cordless keyboards and mice, some garage door openers, and more. There are a LOT of things that could put noise on the 2.4 ghz spectrum and cause the speakers to go haywire. If the main speaker setup is close enough to the tv, I would see if I could hook it up via spdif.
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Kikin471
New Contributor
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I should add that before I had the 4k contour receivers, I had the mini contour boxes and used a Bluetooth adapter on my TV's and never had a problem. I haven't seen a setting for audio output but will look in settings again. The reason I didn't just stay with the adapters was less wires hanging down, no flashing blue light when TV is off and the micro second delay got distracting sometimes.
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Kikin471
New Contributor
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*still have the issues*
My bluetooth speaker will connect, 5 secs later it disconnects and reconnects. Once a week (at least) it won't connect at all. The profile says connected, even when I tell it to disconnect or forget. Also can't delete the profile until I add another profile. After I reboot the box it reconnects just fine. Next day it starts doing the connect, disconnect, reconnect thing again. This is my livingroom 4k box. In BOTH rooms with 4k boxes the bluetootb speakers go silent after a few hours of continuous viewing. These are two different brands of speaker as well.
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Bruce
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Honored Contributor III
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I don't have the 4K box or the Panoramic, so I'll ask a dumb question. What device is actually sending audio/video to the TV: 4K box or Panoramic? I would assume the 4K box does the broadcasting because you have the option to direct-connect the 4K box to the TV with an HDMI cable.
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