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Anyone know how to fix this error code: XRE 03121?

Started after i changed my cable package.  Tried rebooting the Countour already with tech support.  Only happens on one channel that worked before the switch of plans!

Former Moderator

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Hi Pdaddy,

Which channel are you seeing this error code on? If you have more than one Contour box, are you seeing the issue with all boxes?

MaryF.
Cox Support Forums Moderator

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