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PatK

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6 Messages

Friday, September 2nd, 2022 7:48 PM

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Acorn TV

I get Acorn through Cox Contour. On some series, not all the episodes are available or even listed on the Acorn menu. For instance, on Darby and Joan, episodes, 1,2,3,5,and 7 are available but not episodes 4,6,8. On The Other One, Season 2 include episodes 1,2, and 5 only. Please advise.

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3 years ago

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MariaL

Moderator

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742 Messages

3 years ago

Hi PatK,

Thank you for bringing this to our attention. I’ve reported this to our Video Content team to investigate. We will follow up with you once we receive feedback.

Maria
Cox Support Forum Moderator

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PatK

New Contributor

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6 Messages

Thank you for your reply. The issue continues. The new series “Recipes for Love and Murder” episodes 1 and 2 are supposed to be available as of September 5 according to Acorn but are not available to me through Contour. 

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3 years ago

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MariaL

Moderator

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742 Messages

Hi PatK,

I’ve updated our ticket with our Video Content team to include the missing episodes of Recipes for Love & Murder.

Maria
Cox Support Forum Moderator

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3 years ago

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PatK

New Contributor

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6 Messages

Thank you

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3 years ago

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PatK

New Contributor

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6 Messages

I have also alerted Acorn TV to this issue via twitter.

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3 years ago

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JonathanJ

Former Moderator

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1.9K Messages

@PatK

Thanks for letting us know the ticket is still open and we haven't received an update yet. I apologize for any inconvenience this has caused and thanks for your patience.

Jonathan J
Cox Moderator

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3 years ago

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