treknvw's profile

New Contributor

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3 Messages

Sunday, December 19th, 2021 4:21 PM

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720p on all channels in Vegas???

After the recent lineup change by removing all HD channels in the 1000s range, I've noticed that all the channels are now broadcasting in 720p! In a world were content is moving towards 4K and even to 8K in some cases, you guys are going backwards to 720p??? It's a very bad move and one which will result in me, and many others, to drop your video service!

Former Moderator

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697 Messages

4 years ago

Hi @Treknvw
All of our channels are now in full HD, please check your video setting. If you continue to have issues, please send an email using cox.help@cox.com, we are here to help.

Ben S.
Cox Support Forums Moderator

Honored Contributor III

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5.7K Messages

4 years ago

In a world were content is moving towards 4K and even to 8K

I guess you'll need to provide some evidence of US cable-TV channels broadcasting in 4K...let alone 8K.  Perhaps you could subscribe to a video service in S. Korea.

New Contributor II

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12 Messages

4 years ago

This stinks. Is it still 720p in Vegas?

Honored Contributor III

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5.7K Messages

As Ben suggested, did you review your video settings in Contour?  How do you have it set?  Also, explain your setup.  Before the change to the channel line-up, did you notice if the channels were definitely 1080p?

Video rez is a negotiation between the TV and cable-box.  If the TV is set to 720-only, this is what the cable-box will output.

New Contributor II

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12 Messages

Bruce,

I don't care what the cable box is set to. I want to know the resolution of the source. 

Honored Contributor III

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5.7K Messages

The resolution of the source depends on the source and I'm unsure of a particular site listing the resolutions for each network.  Maybe.

However, you could refer to Wikipedia, search a network and lookup the Picture Format in the Infobox of the article.  The Infobox is the table in top right-hand corner of all articles and may contain an image of the network logo.

For example, I looked up the following networks:
• ABC:  720p
• Cartoon Network: 1080i
• CNN:  1080i
• ESPN:  2160p 4K UHD or 480i
• Fox News:  720p
• Grit TV:  480i 16:9 or 4:3
• TV Land:  1080i or 480i

Cox doesn't scale the broadcast signal; however, Cox does compress it.  Contour can de-interlace, upscale or zoom.  A 720p signal can't be upscaled to 1080p because the additional data isn't in the signal to upscale.

What I liked about the previous OS of Cox cable-boxes (Rovi) is its remote (URC 8820) could display the current resolution of a program.  Press the TV button, then Info and a li'l graphic would display the rez.  Things were just simpler & better then.

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