newraze's profile

New Contributor

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8 Messages

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4k tv

I was just wondering when or if cox will start supporting the amazon alexa or google home as well as providing 4k content and receivers? Both dish and directv have 4k receivers and offer 4k content so I was wondering why cox hasn't joined in on that yet?

Moderator

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4.3K Messages

Hi Newraze, at this time, very few broadcast networks are producing any 4K television content. Cox has the infrastructure in place to deliver 4K content and will continue to evaluate content availability as 4K broadcasting grows. Cox Homelife products are not compatible with Alexa or Google smart home devices. However, we are in the process of launching Homelife automation features that are capable of integrating with cloud devices. We should have  more information on device integration as we move forward into 2018, so stay tuned! -Becky, Cox Support Forums Moderator

New Contributor

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8 Messages

which cloud devices would cox be integrating with alexa, google home, or cortana?

Moderator

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4.3K Messages

Hi Newraze, we don't have any further information at this time. I'm sorry! -Becky, Cox Support Forums Moderator

New Contributor

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8 Messages

Will it work with the logitech harmony hub so I can like use cortana to control the homelife stuff if it will be compatible with cortana and use cortana to control my thermastat and use my logitech harmony hub to control my home theater stuff?

Former Moderator

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145 Messages

Hi Newraze, We do not have any information at the current time. Again we do apologize. Xavier

New Contributor

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8 Messages

Any new news on the integration of cloud devices like the alexa, harmony hub, or google home as well as integration with other brand thermostats like the ecobee 3

New Contributor II

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18 Messages

Can't imagine they'll be offering 4K content any time soon. With the current bandwidth limits, all their customers who wanted to watch 4K broadcasting would have to upgrade to at least their Ultimate package and even that would be pretty limiting if you wanted to watch more than a few 4k movies each month, along with everything else. Definitely a case of bandwidth caps stifling innovation.

Honored Contributor III

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5.7K Messages

If broadcasters (ABC, CBS, FOX) offered UHD programming, Cox would provide it via their CATV Distribution System and not as an Internet service.  Meaning, no data cap with cable UHDTV.  Unless, of course, if you'd be streaming UHD.

Bandwidth limits?  Do you need more than 1000 Mbps?  Are you waiting for Terablast Internet from Cox?  I'm sure you meant Data Limits.

Internet Ultimate?  Why would you need 300 Mbps to stream UHD?  Or, more precisely, how many devices in your household would be streaming UHD...at one time?  Even the greediest recommendation for UHD on 1 device is 25 Mbps.  2 devices 50.  3 devices 75.  It would take 4 devices streaming UHD at one time just to reach one-third of 300 Mbps.

All Cox Internet plans cap at 1 TB, so that wouldn't dictate your choice.  You need to determine the number of devices that'd be streaming at one time.  If you have 1 device, you only need Cox Essential 30.  2 devices could use Preferred.  12 devices would be Ultimate.

Fighting the Data Limit is another story.

Honored Contributor III

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5.7K Messages

As for the aforementioned Data Limit of 1 TB per month, how long can you stream UHD per day on 1 device?

Rate × Time = Capacity
25 Mbps × Time = 1,024 GB per month
Average of 30 days per month = 293,203,100,740 bits per day
25 Mbps × Time = 293,203,100,740
25t = 293,203,100,740
t = 11728.12403
11728.12403 = 3.2578122305556 hours

If my maff is correctionally, I can stream 3 hours and 15 minutes of UHD per day on 1 device with 1 TB per month.  2 devices for 1 hour and 37 minutes.

If you're single with no kids and work 12/7, you’d be all set.

New Contributor II

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18 Messages

I don't tend to think of "bandwidth caps" as speed caps, but no, I wasn't referring to speed limits.

I'm not sure about the whole CATV distribution thing, but I imagine it would require a cable box, which would necessitate a separate box for each room you wished to watch HDTV? I suppose that extra cost would be preferable to paying for the data, but I could still see a lot of households exceeding their cap as a result.

They could eventually adopt Hybrid Log Gamma or something similar to help keep broadcast bandwidth down, but even then I'm not sure how much that will help with customers who would choose to watch everything in 4K.

The bottom line is they've kind of dug themselves into a hole with their caps (or "data limits,' if you prefer). I mean, if they were to offer HDR as an internet service, for example, they COULD just exempt that data from counting against your cap/limit, but the problem with that is it would make a lie of the claim they've been making for years (along with other ISP's) that bandwidth is this precious, finite resource that needs to be sparingly parsed out to customers in the interest of "fairness" to all. Not to mention they would then be guilty of doing exactly the kind of thing that proponents of Net Neutrality claimed they'd do if those rules were ever done away with - and of course they have been done away with.

They COULD just put more of their billions into improving infrastructure and the bandwidth problems would disappear, but instead they'll likely just keep exaggerating the costs of doing so and charging more and more for the bandwidth - especially as more and more people cut cable because those prices also keep going up more and more.

All I know is that competition is good for customers, and we're getting less and less of that as time goes on, allowing these companies to establish monopolies all over the map; and even in areas where you're lucky enough to have other ISP's available to you it's not really "competition" if they can't offer you comparable services and speeds.

New Contributor II

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18 Messages

Yeah, I don't know whether they're actually enforcing it right now (but they WILL eventually, if they're not already), but the "official" cap for all plans is 1TB now. Last I had checked it was still 2TB for their Gigablast plan, but obviously they've shrunk that down - just as they did with the Ultimate plan the year before. Clearly they're trying to push more and more people to their unlimited plan. Which might not be so bad in itself except that that cost on top of the exorbitant and ever increasing cable TV costs will cause even more people to cut their cable, which in turn will see Cox continually raising the price of their unlimited plan - or worse, eventually doing away with it and charging the same for another capped plan. A vicious cycle. This is what happens when you have greedy shareholders who want to see their profits constantly go up quarter to guarter. ;)

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