Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Andrew_Wees
+4 more
Contributor III
•
809 Messages
Closed
what current emta will handle 150 premiere plan until the D3.1 emta model is available to all phone customers?
Discussions
•
Updated
8.2K
10
0
0
NBA League Pass vs NBA TV
Discussions
1
0
Apps
Discussions
1
0
Cox/Spectrum is deceptive!
Discussions
1
0
Slow Internet
Discussions
1
0
Closed
Official Solution
Has anyone else got an email titled 'What to do once the transition is done'?
Discussions
1
0
Bill
Discussions
1
0
NBA League Pass vs NBA TV
Discussions
1
0
Cox/Spectrum is deceptive!
Discussions
1
0
Connectivity
Discussions
1
Service disconnection
Discussions
1
0
DustinP
Moderator
•
You may view a list of Cox Certified Cable Modems here: https://www.cox.com/residential/support/cox-certified-cable-modems.html
The Premier Internet is a Grandfathered plan, but the Arris TG2472 is an internet and telephone modem and used in all markets for Panoramic WiFi that supports up to Ultimate Internet.
0
0
Andrew_Wees
+4 more
Contributor III
•
Dustin is there any standalone emta that will handle the Premier Internet speed without panoramic wifi since we already have a wireless router?
0
0
ColleenD
+2 more
Moderator
•
For any customer wanting to upgrade their modem I'd suggest a modem compatible with the tier up from their current subscription so you know you have some wiggle room as far as future speed increases go.
0
0
Andrew_Wees
+4 more
Contributor III
•
I'm looking for what standalone emta not modem will handle the premiere speed of 150MB that we are grandfathered into, I want to make sure we get the right emta since we still have cox phone via the niu. We don't need wireless.
0
0
ChrisL
Former Moderator
•
The DPQ3212 would be adequate for this purpose. Planned for future release would be the TM3402 which is a DOCSIS 3.1 device.
0
0
Andrew_Wees
+4 more
Contributor III
•
Chris is there any timeframe as to when the TM3402 being available to Omaha customers without gigablast since the DPQ3212 you mentioned is considered end of life?
0
0
ChrisL
Former Moderator
•
Not at this time although other markets have launched these for all tiers now so I'd say more sooner than later.
0
0
Andrew_Wees
+4 more
Contributor III
•
is there a hard cutoff date for the Omaha Niu removal?
I'm hoping we can wait until we can get the TM3402
0
0
bryaninphx
+6 more
Valued Contributor
•
Andrew,
I have been using the Cisco DPQ3212 eMTA for a few years and have never run into issues with speed, I also have the 150Mbps Premier plan.
Bryan
0
0
Becky
+2 more
Moderator
•
NIU removals will continue throughout 2018. There are no "hard" cutoff dates at this time.
0
0