Visitor
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1 Message
WIFI NOT WORKING
So I have the 1tb data plan but when I look at the the plans online it says unlimited data, I hit my 1tb limit but NOTHING in my apartment has wifi. Can someone please explain why this is happening. It's been 3 days since it maxed out
JuanC
Moderator
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94 Messages
Hello. I'm sorry to hear that you are having issues with your WIFI. Can you please reach out to us through cox.help@cox.com/ or chat with us at https://www.cox.com/residential/contactus.html or call us at 1 (800) 234-3993 so that we can address your issue?
-Juan
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