New Contributor
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2 Messages
WiFi not connecting to smart TV or roku boxes
I just picked up a new panoramic WiFi modem, my other one was 2 years old and I was told I needed a new one because it kept disconnecting from my Roku box. But now this new modem isn’t even connecting to the Roku boxes I have or the Vizio smart TV I have. They would all at least find the WiFi when checking for networks but now nothing. It will not find either one of my 2.4GHz or 5GHz on either device. It is working on my two laptops and 3 IPhones in my home. Just very frustrating I cannot watch any of my TV’s or use my streaming services on them. Please help, I texted cox for assistance and they told me it was a Roku issue and asked if I wanted to UPGRADE for more money. I just want them all to work again.
Bruce
Honored Contributor III
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5.7K Messages
First, I would reconnect your previous WiFi router because it was obviously not the problem.
If your Roku keeps disconnecting, you could have a congested wireless network caused by either inside or outside devices. You could try selecting another channel of your router: 2.4xx GHz.
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hero
New Contributor II
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15 Messages
Had the same issue - i bought my own modem (stopped renting) and got rid of the panoramic. It affected my network bridge by trying to find the “fastest” server - ha ha. I phoned them up got the new one provisioned - and it was sorted. Panoramic is rubbish!
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