Visitor
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2 Messages
Why is it so hard for you to do your jobs?
Two outages lasting hours each in one day. And basically guaranteed that this won't be the last of it. It is absolutely insane the amount of "outages" you have, let alone the stupidly long time it takes you to get it back up. For the "number one provider" for whatever reasons you claim, you have the absolute worst reliability as a company. I can never trust that your networks will stay up for even a day at this point. Actually do your jobs and try to actually provide the great service you claim to promote. You are the worst, but I don't have a better choice in my area than you losers so I'm stuck with you; alongside many other unsatisfied customers. For the love of anything in this world, do your jobs and actually try to provide consistent service.

RobertS1
Moderator
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52 Messages
Hello Devanmoore,
I apologize that you are having some issues with outages in your area. We value you as a customer and want you to have a positive experience. If you would like send me an email at cox.help@cox.com with your full name and address I would love to assist you.
-Rob
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