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Ersham

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2 Messages

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Why Do You have a live chat button with no live chat??

Why have i had to change my password 3 times this week? Why was the internet disabled at my house and i had to call and no reason given?

Why is the internet dropping out so much with the panoramic wifi? i have to reset the modem 3-4 times a day called more this week than all last year.

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Allan

Moderator

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2.4K Messages

@Ersham, I can certainly understand your concern over these issues and we want to help. Please send us an email with your full name, address, and a brief description of these concerns to cox.help@cox.com. -Allan, Cox Support Forums Moderator.

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bearone2

Contributor III

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1.5K Messages

i just tried chat, why doesn't it work, fix that??

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ChrisB

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Community Manager

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143 Messages

bearone2 Very sorry to hear that chat isn't working for you.  Can you tell us what's happening when you try to access chat?  You might try clearing your browser cache to see if that fixes it, or perhaps try another browser.  

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bearone2

Contributor III

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1.5K Messages

simple, can't access it!!

i use firefox, tried chrome, still doesn't ever get to the chat window.

shows a pic of the idiot assistant!

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Bruce

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Honored Contributor III

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5.7K Messages

Turn off your webcam.

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