New Contributor II
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6 Messages
When I sign out and press the back button, I'm still logged on. Isn't this a huge security risk and violation of the CCPA?
Will you program this website correctly, please? It's a shame that these errors are not tested before implementation, risking a data breach and loss of PII.
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CurtB
Honored Contributor
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2.1K Messages
You have to close all browser tabs to completely sign out from Cox. If any other browser tab is open, you can close Webmail and re-open it without re-entering your User ID and password. It doesn't matter if you clicked "Sign out". You can also access My Profile and Voice Tools without re-authenticating if all browser tabs weren't closed after leaving Webmail. The same scenario applies if My Profile or Voice Tools is opened first. Cox may have meant to do that, but they should highlight that sign out requires all browser tabs to be closed, not just Cox websites.
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Darkatt
Honored Contributor
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2K Messages
The reason for this is the Cookies on your computer, not the Cox system. If you want to see this, log out, then clear cache and cookies, THEN try the back button.
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