What's the problem with this?

Modem levels, what is the issue here?

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Darkatt

Honored Contributor

•

2K Messages

Nothing. I have been online for 68 days

Frequency start Value

This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect.

Starting Frequency

Startup Procedure

Procedure	Status	Comment
Acquire Downstream Channel	xxxx0000 Hz	Locked
Connectivity State	OK	Operational
Boot State	OK	Operational
Security	Enabled	BPI+

Downstream Bonded Channels

Channel	Lock Status	Modulation	Channel ID	Frequency	Power	SNR	Correctables	Uncorrectables
1	Locked	QAM256	5	xxxx0000 Hz	4.9 dBmV	42.2 dB	253	0
2	Locked	QAM256	1	xxxx0000 Hz	4.7 dBmV	41.5 dB	103	0
3	Locked	QAM256	2	xxxx0000 Hz	4.7 dBmV	41.6 dB	298	952
4	Locked	QAM256	3	xxxx0000 Hz	4.8 dBmV	41.9 dB	4596	8819
5	Locked	QAM256	4	xxxx0000 Hz	4.8 dBmV	42.0 dB	5307	8099
6	Locked	QAM256	6	xxxx0000 Hz	4.9 dBmV	42.4 dB	4159	5866
7	Locked	QAM256	7	xxxx0000 Hz	5.0 dBmV	42.6 dB	3259	5988
8	Locked	QAM256	8	xxxx0000 Hz	5.3 dBmV	42.8 dB	1505	5528
9	Locked	QAM256	9	xxxx0000 Hz	5.2 dBmV	42.7 dB	1465	5585
10	Locked	QAM256	10	xxxx0000 Hz	5.0 dBmV	42.7 dB	4621	9717
11	Locked	QAM256	11	xxxx0000 Hz	4.7 dBmV	42.5 dB	4070	9368
12	Locked	QAM256	12	xxxx0000 Hz	4.9 dBmV	42.5 dB	1605	3931
13	Locked	QAM256	13	xxxx0000 Hz	4.8 dBmV	42.5 dB	1559	4644
14	Locked	QAM256	14	xxxx0000 Hz	5.0 dBmV	42.6 dB	5850	9765
15	Locked	QAM256	15	xxxx0000 Hz	4.9 dBmV	42.5 dB	4285	xxxx
16	Locked	QAM256	16	xxxx0000 Hz	5.3 dBmV	42.7 dB	5147	xxxx
17	Locked	QAM256	17	xxxx0000 Hz	5.5 dBmV	42.9 dB	1689	4695
18	Locked	QAM256	18	xxxx0000 Hz	5.6 dBmV	43.0 dB	1861	4973
19	Locked	QAM256	19	xxxx0000 Hz	5.7 dBmV	43.1 dB	1826	4930
20	Locked	QAM256	20	xxxx0000 Hz	5.7 dBmV	43.1 dB	1723	4987
21	Locked	QAM256	21	xxxx0000 Hz	5.8 dBmV	43.2 dB	1673	4873
22	Locked	QAM256	22	xxxx0000 Hz	5.9 dBmV	43.1 dB	1882	5190
23	Locked	QAM256	23	xxxx0000 Hz	6.0 dBmV	42.8 dB	1587	4584
24	Locked	QAM256	24	xxxx0000 Hz	6.1 dBmV	43.4 dB	1662	5137
25	Locked	QAM256	25	xxxx0000 Hz	6.8 dBmV	42.7 dB	1552	4658
26	Locked	QAM256	26	xxxx0000 Hz	6.7 dBmV	42.7 dB	1630	5011
27	Locked	QAM256	27	xxxx0000 Hz	5.9 dBmV	42.2 dB	xxxx	xxxx
28	Locked	QAM256	28	xxxx0000 Hz	6.0 dBmV	42.0 dB	4906	xxxx
29	Locked	QAM256	29	xxxx0000 Hz	5.6 dBmV	41.8 dB	2735	5191
30	Locked	QAM256	30	xxxx0000 Hz	6.2 dBmV	42.0 dB	1879	5271
31	Locked	QAM256	31	xxxx0000 Hz	5.8 dBmV	41.7 dB	1806	5212
32	Locked	QAM256	32	xxxx0000 Hz	5.6 dBmV	41.4 dB	3289	5754

Upstream Bonded Channels

Channel	Lock Status	US Channel Type	Channel ID	Symbol Rate	Frequency	Power
1	Locked	ATDMA	1	5120	xxxx000 Hz	43.0 dBmV
2	Locked	ATDMA	2	5120	xxxx000 Hz	43.0 dBmV
3	Locked	ATDMA	3	5120	xxxx000 Hz	43.5 dBmV
4	Locked	ATDMA	4	5120	xxxx000 Hz	43.3 dBmV
5	Not Locked	Unknown	0	0	0 Hz	0.0 dBmV
6	Not Locked	Unknown	0	0	0 Hz	0.0 dBmV
7	Not Locked	Unknown	0	0	0 Hz	0.0 dBmV
8	Not Locked	Unknown	0	0	0 Hz	0.0 dBmV

Downstream OFDM Channels

Channel	Lock Status	Modulation / Profile ID	Channel ID	Frequency	Power	SNR / MER	Active Subcarrier Number Range	Unerrored Codewords	Correctable Codewords	Uncorrectable Codewords
1	Locked	0 ,1 ,2 ,3	159	xxxx0000 Hz	5.9 dBmV	42.2 dB	296 ~ 7895	xxxxxxxx418	xxxxxxxx92	3082
2	Locked	0 ,1 ,2 ,3	160	xxxx0000 Hz	6.6 dBmV	41.6 dB	2216 ~ 5975	xxxxxxxx54	xxxxxxxx2	xxxx

Upstream OFDMA Channels

Channel	Lock Status	Modulation / Profile ID	Channel ID	Frequency	Power
1	Locked	3 ,4 ,9 ,10 ,11 ,12 ,13	6	xxxx000 Hz	37.3 dBmV
2	Not Locked	0	0	0 Hz	0 dBmV

My speed test, while streaming a movie in 4K

https://www.speedtest.net/result/18585025439.png

(edited)

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0

R

RMPJr

Visitor

•

3 Messages

Your upstream power levels are in spec. My upstream channels are in the 20's. I've got packet loss and having to reset modem. Right now I'm getting 30/7 Mbs speed after I reset it will hit 530/10 Mbps.

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Welcome to the Cox Community

What's the problem with this?

RMPJr

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