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New Contributor II
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9 Messages
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We used to have a direct link to check internet speed on a direct cable connection from the Support Menu/Internet, now when I go to the location on the website, it shows me 2 images that asks to download an App from Google, I'm assuming for a mobile phone WiFi connection. I scrolled further down the page and there's nothing to take me to the location on Cox.com that allows me to test my connection speed on a desktop computer with an ethernet connection. What happened to that URL?
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Esteemed Contributor III
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Not sure if it's what you are looking for, but try here and click on "Run a Ookla speed test".
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Lovemylab
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Contributor III
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While I occasionally use the Cox link, I prefer to load Speedtest on my PC. It is more accurate that way than running in a browser. I normally test 3 ways: 1) Speedtest on my wife's PC which uses ethernet. 2) Testing with the Google app via my router. 3) Speedtest on my PC which is presently on WiFi. I also make a point of turning VPN off before testing. Right now I'm seeing the following: Cox - 282 mbps, Speedtest on WiFi - 356, Google direct - 560.
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