esh's profile

New Contributor II

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3 Messages

Closed

Upload speeds insanely low

Upload speed has been below 0.10 mbps recently if not lower. My download speeds have been perfectly fine. I cant figure out the problem and i cant find any other forum post like this that has been answered ,But it seems like a lot  of people are having this issue.

Speed Test Results

Moderator

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2.3K Messages

@Esh. Our techs were looking into some noise in your area causing issues with the service. That issue has been resolved and you should no longer be experiencing issues with the service. Please let us know if this speed issue continues and/or returns. -Allan

New Contributor II

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3 Messages

It is still happening. It randomly seems to fluctuate, sometimes I have 15Mbps and sometimes it's below 0.10.

Former Moderator

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1.9K Messages

@Esh

The Ticket has been closed please check and ends of the coax connection, make sure they're hand-tight and reboot the modem. If still having an issue after please send us another email.

Jonathan J
Cox Moderator

New Contributor

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1 Message

Mine have been between .5 and 1 consistently since at least Nov. 14, 2020.  I am in Anthem just north of Phoenix.  Download is fine.  Speedtest results available if anyone cares.

Former Moderator

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1.9K Messages

@Wiiiindy

We have replied to your email.

Jonathan J
Cox Moderator

New Contributor

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1 Message

Upload speeds are low with mine too. Even lower when gaming 

Moderator

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2.3K Messages

@Actionj0000, What speeds are you currently getting? Also, is this happening with multiple devices in the home or just one? -Allan

New Contributor

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10 Messages

Call Cox Corporate and file a complaint it's the ony way to get anything fixed. Seriously, their techs dont have an in depth knowledge and you can end up having 7 tickets opened and never get a resolution. I cant stress it enough call Corporate.

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