New Contributor
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3 Messages
Upload speed is being capped at 10mb/s??
I am paying $150 a month for 500mb down and now I'm stuck with 10mb/s upload? What nonsense is this? At a minimum it should be 35mb/s upload (should be more like 100mb/s personally). Stop treating your customers like ** Cox. $50 a month for unlimited is already too much and 1TB is not a high enough cap without it...and now you are gouging upload speeds too.
I want someone to fix this on my account. Tired of having to call, much easier with webcases, chats, or forums vs talking on the phone..
bearone2
Contributor III
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1.5K Messages
5 years ago
that's how they do it, was it explained to you? it was to to me & why i chose the 500 down.
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mfritzlen
New Contributor
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2 Messages
5 years ago
Sure seems like it is. I’m in IT and do a lot of data conversion which requires a lot of upload bandwidth. I have Premier I think and have noticed now that I have to work out of the house that my uploads are really slow compared to downloads.
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ryanncv
New Contributor
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6 Messages
5 years ago
The only tiers that offer upload speeds above 10 Mbps are Ultimate Classic (300/30) and Gigablast (940/35). The new Ultimate tier has a faster download speed (500) but slower upload speed (10). If you want a higher upload speed, you will have to call and plead your case to be switched to Ultimate Classic or bite the bullet and upgrade to Gigablast.
www.cox.com/.../speeds-and-data-plans.html
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