Visitor

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3 Messages

TP Link Omada

I have Cox Panoramic WiFi and due to the size of my home the signal was very unstable  in certain rooms. My electrician installed a TP Link Omada in the ceiling on our 2nd floor to act as a wireless extender. Unfortunately it appears as its own WiFi network and is causing us to lose Cox wifi connections. It initially improves with a Cox reset but quickly degrades. We are constantly switching between the two networks trying to find a stable connection. I would greatly appreciate your input. I had read that one router needs to be put into bridge mode. Not sure how to do so and want to make sure the Omada serves as a signal extender on our upper levels. 

Moderator

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343 Messages

Hi,

 

Setting up an extender in a larger home can be helpful to make sure you have full coverage. I'm not the TP-Link device other than what's listed on their product page. Perhaps other may be able to help with feedback on this. I do know if needed, you can put the Cox panoramic wifi modem into bridge mode, but this will disable all wireless functionality, and it will essentially just be a Modem. The instructions for setting up bridge mode can be found at https://www.cox.com/residential/support/enabling-bridge-mode-on-the-panoramic-wifi-gateway.html 

 

The option you may want to explore is a Cox Panoramic Wi-Fi pod. These are extenders that are designed to work seamlessly with the Cox Panoramic Wi-Fi modem. You can read about these at https://www.cox.com/residential/internet/wifi/pods.html. You can purchase one or more at a Cox Solution store over the phone or on our website


-Greg

Visitor

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3 Messages

@GregP1​ thank you so much for your response! The TP Link was installed by my electrician so I’ll suggest he leave the Cox modem alone and contact TP Link. 

(edited)

Honored Contributor

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2K Messages

Your extender is improperly programmed. It needs to have the SAME SSID and WPA as your pano modem. ALSO, it needs to be setup as an ACCESS POINT, so you don't have a double translation taking place. 

Visitor

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3 Messages

@Darkatt​ thank you for your help with this. I will have my electrician contact TP Link if he is not sure how to change the settings you suggested 

(edited)

Honored Contributor

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2K Messages

Let me know how it goes!

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