Too many outages and no other options

I pay my bill on autopay every month without fail, but in return I get an internet service that’s completely unreliable. In just the past few days, I’ve had three outages that I know of — and I’m sure there have been more when I wasn’t online. It’s beyond frustrating to be paying full price for a service that keeps cutting out whenever it wants to.

What makes it even worse is that Cox is the only option in my area, so I’m stuck paying for this garbage because there’s no competition. How is it acceptable for a major internet provider to leave its customers in the dark this often? People rely on their internet for work, school, and basic daily life — yet Cox treats outages like they’re no big deal.

Honestly, it feels like a scam. They happily take my money, but can’t deliver consistent service. If you have any other option besides Cox, take it. Being forced to rely on them has been nothing but a headache and a constant source of anger