Visitor
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1 Message
Terrible service
Internet i signed up for is 300 megs, and can't even stream my movies for how slow the internet is. Tried calling numerous times when i have time, but every time it's a 20 minute adventure that leads to nobody answering anyways. Customer service is impossible to reach, and my bill is wayyyy to high for the services i am receiving. all in all, cox sucks and do not recommend you to anyone after the experiences received thus far. My hotspot works better/ should've stayed with that also if its more inconvenient, at least i get what i pay for with that. You also advertise 30 dollars a month at my apartment complex, but still charge me over 70$. Stop sending me false advertisements like that, they just piss me off more.
BrittneyC
Moderator
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50 Messages
Hi, thank you for being the best part of Cox. We really strive to provide a superior experience at each interaction, and I know how important it is for you to have reliable service. I want to make this right. I am sorry that the chat was not of an assistance. When you have a moment, please email us at Cox.Help@cox.com. Our forums are used for customer-to-customer support related to Cox home services.
-Brittney C
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Darkatt
Honored Contributor
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1.9K Messages
Are you connected via wifi or ethernet? What modem are you using?
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