New Contributor II
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6 Messages
Successful Email transition to Yahoo: using Thunderbird on Windows
After spending a good deal of time and effort trying to make Thunderbird get along with Yahoo, I finally figured it out. If you are reading this, you have probably already called Cox only to find out that they have washed their hands of the whole email thing and will only refer you to a phone number for Yahoo. And of course Yahoo is not set up to handle this, so you will wait in the phone queue for half of forever only to find out that they don't know how to set it up either. So in the hope that my experience may help some other poor slob, I present the below instructions, and I hope it helps. I am using the Thunderbird program to access emails on a Windows computer, however I suspect the settings will be the same for anyone using Thunderbird.
First, to transfer the emails to Yahoo and establish a webmail account, follow the directions provided by Cox as regurgitated here:
"Visit mail.yahoo.com/login and enter your complete cox.net email address, including the Cox.net suffix, as your username. Then enter your current Cox password, and accept the Yahoo Mail Terms of Service. Upon signing in, you’ll set up a new password for your new Yahoo account."
Now log out of the Yahoo webmail and open Thunderbird. I have my email accounts and corresponding folders located in a column on the left of the page. Yours may be set up differently, but mine is the default and I will base detailed instructions on that. Go to the left column and click on the line that shows your complete cox email address. If you have multiple addresses, you will need to perform the following instructions for each of them. Now look to the top right of the new page and click on "account settings". At the bottom of the settings page is the line "Outgoing Server (SMTP)", and at the far right of that line is a box that says "Edit SMTP server"; click on it. A pop-up window will open, adjust the settings as shown below:
Description: COX
Server Name: smtp.mail.yahoo.com
Port: 465
Connection Security: SSL/TLS
Authentication method: OAuth2
User Name: your user name, duh
click OK
Now go back to the left hand column and click on "Server Settings". On this page the settings will be as follows:
Server Name: imap.mail.yahoo.com
Port: 993
Connection Security: SSL/TLS
Authentication Method: OAuth2
Now close Thunderbird and reopen it. You will now be asked for a password for each of your email addresses. Use the new password that you used to set up the Yahoo webmail. Congratulations you have mail! If you want to use POP instead of IMAP I suggest you first set it up with IMAP and then go back and change the setting after you know it is working.
DPS
New Contributor II
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9 Messages
1 year ago
Thanks for the write up. I have been trying to get this to work for the last 5 hours. Could only find FAQ's, WIKI's and Forums that were old and using outdated settings and settings that are no longer available in the software or they are using Outlook, a few months old, or people saying "Same as me" or "Me too", which really doesn't help the issue. I then searched for the newest and found this entry. Made the changes (OAuth2), even brought that up to Yahoo support, and I was able to send emails.
When I reopened Thunderbird a rather big pop-up box from Yahoo opened and wanted verification that I wanted to use a 3rd Party email client and asked for my U/N and P/W.
One thing that is not brought up, that the Yahoo support had me try was the 3rd Party Email client or application password creation on Yahoo's security page. It creates a password for your application other that Yahoo's app, and support had me enter that password at one time also. I don't know if that has/had any effect on this issue.
I made the mistake of "testing" the transfer with my primary account email, and when you do that it automatically transfers any email addresses set up under that account.
THANK YOU for your write up. It most definitely helped this poor slob.
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OldBob2
New Contributor III
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46 Messages
1 year ago
Thank you for the detailed and easy instructions on this conversion to Yahoo and Thunderbird!! Your process seems easy and when it is my time I hope it goes as well...I have only received one email from Cox as yet. I was wondering if you could TEST this process with one of the several email accounts I have with Cox when I am notified by Cox to do so but NOT the original main email account? Another reply to this solution said they did the MAIN account and ALL the accounts went over to Yahoo.
Another question is--can you use the SAME password for Yahoo when you are asked to create a new password? Just would be so much easier.
Thank you for any help you can give to make this transition to easier that the horror stories I have read about.
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nchw68
New Contributor
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7 Messages
1 year ago
This would not work for me using TB version 115.10.0. TB never prompted for a new password after restarting and I could not receive emails to the cox address. However, simply deleting the cox account and adding it again with the above settings DID work.
EDIT: After re-adding the cox account I did get a sign in prompt from yahoo's webmail where I entered the new cox email password.
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SADEAN
New Contributor
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3 Messages
1 year ago
Hello and thank you for contributing.
I have a POP setup on Thunderbird and followed the supplied instructions from Yahoo about how to configure incoming/outgoing servers for POP. This DID NOT WORK.
I am very reluctant to first set up as IMAP, as I have years of emails that I access regularly and it would be catastrophic to lose them. Any suggestions on how to set up without losing my email stash?
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kenmcmullan
New Contributor
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2 Messages
1 year ago
I ran into problems when I got to "Authentication method: OAuth2"
This method doesn't appear in the drop-down menu of items. Instead, what I have in the drop-down menu are the following:
No Authentication
Norman Password
Encrypted Password
Kerberos/GSSAPI
NTLM
Has anyone else had this issue. And are any of these an acceptable alternative?
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duhmel123
New Contributor III
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32 Messages
1 year ago
Thanks for the simple instructions but I had to make a few adjustments. I have 6 Cox accounts and was advised only one had transferred. I made the changes to imap for this account in TB (OK), but when I changed the SMTP address, TB changed it for all the accounts. Since they hadn't transferred I was not able to send email from the other 5 accounts. I changed the SMTP address to the cox server and will use the web based Yahoo mail to send emails from the transferred account for the time being.
The one problem that I have is that in the account I transferred, now in the left colums of TB under SENT, the transferred account is not shown. The account shows up under trash but not SENT. This account shows up under Junk and Trash but not Sent. Anybody else with this problem?
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DPS
New Contributor II
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9 Messages
1 year ago
I do believe there is another issue with this transfer and email services from Yahoo. I am bringing it up on this thread because it does deal with Thunderbird as an email client. And, I think people who use TB use it because they like the control that TB provides.
I noticed I was not receiving some of the emails I usually do. I read another thread that said Yahoo was "hiding" spam emails. I logged into the web based Yahoo to check the spam folder and there they were. Yahoo filtered what messages it thought was spam, never making it the the inbox for Thunderbird to do any filtering. Me being me, I selected everything and marked it as not spam and return them to the inbox, I then let TB do the filtering. If this messes with Yahoo's algorithms, so be it.
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duhmel123
New Contributor III
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32 Messages
1 year ago
Definitely a learning curve to do this transition. I have 5 accounts to 'transition'. First account took 4 hours and only succeeded after I found this thread for setting up Thunderbird and this thread
Yahoo Email Transition - iPhone Setup | Cox Community
to set up iphones. On my fourth account I am down to 20 minutes, including testing all of the devices. Without the sharing of knowledge from smart users we would been SOL. I feel sorry for non-tech-savy users who will struggle to figure this out. One would think that the 'wizards' at Cox and Yahoo would write out instruction in simple English.
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gidgey
New Contributor II
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7 Messages
1 year ago
My LAST issue is with the Thunderbird EDIT SMPT SERVER User Name constantly changing what I put in there. If the User Name isn't the same as the account I am using, it won't send the e-mail. I can change it back, but it will always change back to the last one I typed in for another account.
How do I fix this??
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gidgey
New Contributor II
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7 Messages
1 year ago
"Description: COX
Server Name: smtp.mail.yahoo.com
Port: 465
Connection Security: SSL/TLS
Authentication method: OAuth2
User Name: your user name, duh - Mine keeps changing the user name to the last name I put into any of my 6 accounts. The only way it will send mail is if the correct user name is in the correct account (obviously). Why is it changing constantly?
click OK"
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jusdoit
New Contributor
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1 Message
1 year ago
Thank you for the excellent instructions. I have 4 Cox emails and have started with setting up 2 in TB. I am receiving the same email copies to both email addresses which is very annoying. Any suggestions. Before the transition each email only received emails for each specific account.
Seems like Cox could have offered to sell us our domain so we dont have to deal with Yahoo. I hate seeing all the ads and yahoo emails selling stuff. Do you know if I have to pay $5 for each email to be ad free? Yahoo has a email selling something in the top of all emails. Its nice these do not show up in TB which is one way to be ad free.
Do you have any experience with another email programs that have the excellent format like TB for multiple emails?
Thank you
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swoop
New Contributor II
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8 Messages
1 year ago
for mac mail app on imac, I had to only edit the incoming and outgoing mail servers information for the "cox account" in the "accounts" section of the imac system preferences. If I tried to add a new account either Yahoo! or Mail or any, it didn't work. Also, with this method I got to keep my message organization and it's pretty seamless. IE. no Adding accounts, etc.
1 So I had to login to yahoo webmail with cox email address, accept terms and make a new password for accessing webmail at mail.yahoo.com. Then goto settings while signed in to yahoo webmail and "generate app password" and name it cox mail or something and click generate. then copy the generated password for mac mail cox.
2 Then I had to open Mail app on imac. From the "Mail" dropdown menu at the top" i chose "settings".
3 I made sure the cox.net email account was selected on the left side of settings. Typed the generated password on the Account information screen (and changed the username to include Cox.net) Then chose "server settings" on right side tab menu. Then updated the incoming and outgoing servers from the imap.cox.net or whatever it was to imap.mail.yahoo.com and unchecked automatic for ports and double checked the ssl and port # settings (shown in picture)
Incoming Mail (IMAP) Server
Outgoing Mail (SMTP) Server
Your login info
The password for both incoming and outgoing will not be the webmail password setup at mail.yahoo.com when you first accepted the terms of service. That password is for logging into yahoo WEBMAIL. You have to create a special password while you are logged into yahoo webmail, and choose "settings" then look for "generate app password" name it cox email password or something and copy the generated password from yahoo webmail settings. Then paste or type the generated password into the password field under "account information" tab shown in the picture below of imac mac mail "mail dropdown menu">"settings" for imap and for smtp
The username must include Cox.net. Automatically manage unchecked.
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ChrisSparks
New Contributor
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2 Messages
1 year ago
Can't get past "mail.yahoo.com/login"
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trentheidtke
New Contributor
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1 Message
1 year ago
You would have thought that Cox would not have left virtually everyone in the lurch who uses Thunderbird or Outlook. That someone outside of Cox had to figure it out and post a solution say volumes about the complete and utter lack of customer service on the part of Cox. This has been nothing short of a disaster in terms of the migration and is inexcusable. That said, THANK YOU for posting the solution. The OAuth2 setting was a new to me item and it seems to have worked.
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yrogerg
New Contributor
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1 Message
1 year ago
It's a traaaaaap!
I got the connection to T'bird working, thanks Waleee! However that is when the games began. Not all of my old emails migrated over. All of 2023 was missing, and much of 2024. I assumed that my bad habits of keeping old mail around had swamped the little server that the yahoos seem to be using, so I started sorting and deleting old mails. Part way through the process I realized that they were regenerating! Move them to the trash, empty the trash, and they just download again. ok, so I started bulk archiving to local folders rubbish files and all. Same thing, the emails would just reload, sometimes, but not always. Also if I tried to move more than 100 files at a time the whole mess would freeze up and fall over. Sometimes if I moved a month at a time, the files would copy out, then reload into the inbox, then slowly delete frome the inbox one at a time, at a 1 to 2 second interval. Cripes what a circus. I had to go the the yahoos online browser and delete a bunch of mail there to keep it from reloading.
So, I decided to archive one of my other accounts before I switched over to the yahoos. Cox has cut the cord, and no access to the vacuum tube server yet, so I should be able to clean things up, delete the account, and create a new account. What could go wrong? Same thing happened! I dip out 6 months of mail, and it flows right back in. What...where...fkt...I am giving up and going to bed. Tomorrow I will patent this mess as a perpetual motion machine.
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