Skip to main content

F

fernando1110060

+4 more

Visitor

 • 

189 Messages

Still day 3 update on the node problem

Quick 2 hour update , the “ planned maintenance “ was a fake maintenance it was just to make it seem that they were fixing a issue but no they haven’t so they haven’t fix it , very disappointing 

Discussions

 • 

Updated 

96

2

0

L

LaToyaW

Moderator

 • 

167 Messages

Fernando

 

Thank you for reaching out to Cox. My apologies for the ongoing issues you are experiencing. I would like to investigate further. At this time I have a 6 hr uptime for the signal, 2 devices connected. When you have a moment please reach out at Cox.help@cox.com for further assistance.


-L.L.

0

0

F

fernando1110060

+4 more

Visitor

 • 

189 Messages

So how come having a “planned maintenance “ making my connection and internet sooooooo much worst ??? Why am I not getting the amount of internet like other people internet, i shouldn’t even pay at this point basically using free WiFi from local places is sad 

Note: This comment was created from a merged conversation originally titled Day 3 of the node issue now it’s serious

3

0

D
DorisM

Moderator

 • 

200 Messages

I am truly sorry for the inconvenience. I work from home and can totally relate. So that we can assist you, please email my team at cox.help@cox.com. Thank you for being a part of the Cox community. 


-Doris

Like

Reply

0

F

fernando1110060

+4 more

Visitor

 • 

189 Messages

hopefully the “planned maintenance “ helps the node to not lag me out of gaming with the crew can’t be paying money for a issue yall could easily fix 

Note: This comment was created from a merged conversation originally titled Day 3 of asking them to fix the node

Like

Reply

0

A
Allan

Moderator

 • 

2.4K Messages

Hello, I recommend sending an email with your full name, address, and a brief description of this concern to cox.help@cox.com, so we can look into this issue on your behalf. 

-Allan

Like

Reply

0

Recent Discussions