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For the last two days my internet has been terribly slow, making work from home a huge inconvenience. I am not halfway through my usage and I’m unable to play any video games or stream tv. Reset modem with no luck. Any suggestions
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Internet Connection Since Spectrum
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Reset Modem Often!
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Slow Internet
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Price change
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Spectrum just as bad as Cox
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Where is the 24/7 support with Oliver?
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Transfers not seamless
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Reset Modem Often!
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RaquelD
Moderator
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Hello. Hello. I'm sorry to hear you have been having trouble with your internet speed this week. We would be happy to look into this for you and address your concerns. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? You can also reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. Thank you.
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janjnt
New Contributor
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Same experience. Slow internet then outages, including now (2nd time today) after 3 outages last night. I’m doing mental health counseling from home and when a connection drops during a session is very bad for my patients. I’m researching other options because Cox is not a reliable provider.
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