Skip to main content
sevaul's profile

sevaul

New Contributor

 • 

2 Messages

Closed

Speedtest results for Gigablast - what is expected?

Running Cox's speed test I get on average 260-290 mbps download;  on gigablast.  Is this normal? What is the expected normal day to day range I should see? 
     Surfboard docsis 3.1 modem
     Netgear Nightawk router
     Speed test does not vary much bypassing router but I haven't tried in a while.


From a customer's perspective if my daily average is 300 mbps; why not lower my plan to the 500 mbps plan if I never reach higher speeds? 

Is there something I am missing or am I on the right track here. 

Discussions

 • 

Updated 

782

1

0

0

Bruce

Honored Contributor III

 • 

5.7K Messages

If you're only getting 300, downgrade to 300 Mbps.  Test it after a "while."

3

0

sevaul

New Contributor

 • 

2 Messages

Kind of my thought; all my equipment supports 1000mbps; drivers are updated, cables are good as far as I can tell. If I am getting by without the extra speed might as well downgrade to the 500mbps tier. 

I should still get the same speed after all unless Cox throttles it down because I am not on gigablast...

Like

Reply

0

Bruce

Honored Contributor III

 • 

5.7K Messages

Cox has a 300 Mbps plan.  If Cox can only provide you 300 Mbps, subscribe to their 300 Mbps plan.

www.cox.com/.../speeds-and-data-plans.html

Like

Reply

0

Allan

Moderator

 • 

2.3K Messages

@Sevaul, We can certainly look into these slow speeds for you. I recommend sending us an email with your full name, address, and a brief description of this issue to cox.help@cox.com. -Allan, Cox Support Forums Moderator.

Like

Reply

0

Related Content

  • Closed

    1

    0

  • Accepted Solution

    Closed

    5

    0

  • Closed

    2

    0

  • Closed

    1

    0

  • Closed

    1

    0

Recent Discussions

View More

Loading...