New Contributor
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3 Messages
Speeds fluctuating anywhere from 5 mbps to 700 mbps within minutes.
Internet started running badly so after doing the basic troubleshooting I ran some speed tests and noticed the fluctuation. Thought it might be our old router so replaced it and replaced the cable modem (Deco XE5300 and Arris S33) Still having the same problem. Also plugged the modem directly to my computer (by by-passing router) and got the same fluctuations. At a loss on what to do to fix this. (Side note paying for 1000 mbps.)
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Accepted Solution
WiderMouthOpen
Esteemed Contributor III
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3.5K Messages
Can you post a screenshot of your signal levels? See here. Also, when did the problem start and anything new or unusual around then? Last, how does the coax get from the pole/street to the room the modem is in? Any splitters/filter/amp?
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zone11111
New Contributor
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3 Messages
I did have the modem directly plugged into the computer so I'm not sure but it was the hub from the camera that was placed by the modem that caused the issue. Not technical enough to know why 🤣 Attached pic of the hub for reference. If you hadn't asked if anything changed it wouldn't have even crossed my mind that it could be that. Thanks again.
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