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New Contributor II
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Spam Infestation
I have noticed an increase is spam email coming into my primary Cox account within the past few months and have forwarded many of them to Cox's spam report, but it keeps coming in under a variety of subject lines including, Crepe Erase, Liberty Mutual Insurance, EHarmony, ABC Shark Tank, Lark Wellness, Ringing Ears, Home Warranty Special, to name a few. The domains are obviously bogus so I'm curious as to why Cox's spam filters aren't picking them up prior to delivery and I'm wondering if others have seen a similar trend? I have received 72 of them since May 21st!!
ChrisL
Former Moderator
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There has been an all around increase in the volume of spam emails trying to be delivered. A number of solutions are being explored however in the meanwhile definitely continue to mark them as such so that they get submitted for review.
-Chris
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grammy_t
New Contributor
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I am getting the exact same ones as you are, even though i send to spam folder daily, they keep coming through with different domain names-- whats going on COX???
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RozBuds
New Contributor III
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Spam here. SPAM Galore ever since Cox did their so called Action Required to Improve Your Cox Email in January 2018. I have never had so much ongoing, continued SPAM. It was bad before but never this bad. And it was much easier to block. I think it's a mess and for the money we pay not acceptable. Hope they get it fixed.
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GZ
New Contributor III
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FRM,
You are not alone. I have been getting the exact same spam you mentioned plus a whole lot more. I moved each and every one into my spam folder which was useless as they kept coming most exactly the same and some changed somewhat. I got to the point where I started creating filters for each one and so far this seems to have helped but not completely. I have over 4 pages of filters created and every day there is something else new showing up in my in-box and I have to create yet another filter. I had initially been blocking many of these spam entries but soon found out there is a limit of up to 100 and after that you cannot block any more unless you delete some entries. Delete them and they are right back again. For that matter, even blocking many of them was useless as they would reappear again blocked or not. I am just about a hairs breadth away from converting my email to Microsoft Outlook as COX does not appear to be concerned with the complaints from their customers regarding the increasing volume of spam they are getting. DO NOT open any of the spam emails and "unsubscribe". Our daughter works in marketing and she has told us in many cases if you do this your email is bundled and sold to another outlet and you will end up getting even more spam. As an aside, I don't know about anyone else but one morning (exactly when I cannot say) I checked my email and had not a single piece of spam in my in-box yet that afternoon when I checked my email again I had hundreds and I do mean HUNDREDS of spam files showing up in my in-box. NO ONE had even been on my account since that morning so where in the #!&% did all of these spam files come from?? COX???
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DallasP
New Contributor
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Same here -- same spam senders. Outlook will stop them, but they get through to my phone. If I leave Outlook on all the time, they will disappear from my phone when Outlook syncs. I don't like to leave Outlook open on my PC all day. But it sounds like no one is going to solve this at the Cox end.
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turboducky
New Contributor II
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me also. I have my settings to delete all spam. Yet every day Cox sends 3 to 4 emails to my inbox which are clearly spam. I also have Gmail which I use. Seldom do I get any spam.
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lovecactus
New Contributor II
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Me also I’ve had it!!! Why arnt they picking them up it’s the same ones ...really I’ve had it!
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lovecactus
New Contributor II
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I’m having so much trouble with spam also and it’s the same ones over and over I can’t understand why they can’t stop them before they get to me ( it use to be much better) I’ve done everything I can do read everything you have on it I’m 70 and am to *** old to fiddle around anymore PLEASE DO SOMETHING!!
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Nan_Cee
New Contributor
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Reading what you wrote, was like reading something I wrote myself. I’ve been having the exact same problems. Cox is no help, they treat you like a bother when you contact them about anything but especially this. They told me “Be careful where you go” as if it’s my fault I’m getting spammed to death. I’m very computer savvy so it’s insulting to say the least. Also, I love it (Sarcasm) when I attempt to block and I get a pop up that reads “Already on your block list.” Ok, then why is this getting through? For me, it’s time to nix Cox & go with AT&T.
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Bruce
+4 more
Honored Contributor III
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Cox will offer a Selective Spam Rejection service...but you'll have to pay to use it...and it'll be limited to 30 addresses. Cox is so amazing!
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