New Contributor
•
3 Messages
Slow Upload Speeds after 6pm
Hi everyone,
I have been having an issue where my upload speeds will drop significantly from 30mbps upload, to 1.0mbps or even less. This happens around the same time every night, at 6pm PST. I have had two technicians come out, and they have yet to fix the problem. They said I have some ingress in my line, but nothing really bad. The thing is, my internet will be fine throughout the whole day (I work from home), but right at 6pm it takes a huge dip and I can't upload anything. Download will take a hit from 300mbps to about 200mbps, but I am way more worried about my upload. Around 5am, the speeds will go back to normal. Does anyone have any tips or tricks on how to fix this?
I am using the panoramic modem that COX has provided. I am paying for 300mbps download, and 35 upload.
Will consider buying a modem and router if that will fix my problem.
Thank you,
ScupieG
Worlock
New Contributor
•
1 Message
5 years ago
After changing modems/routers several times with no increase in stability or speed
I Should be downloading at 150 mgs and uploading at 10 mgs. Due to ingress could not even reach 1/4 of the speed, except when the Serviceman was watching(before 6pm). Once on line I would get dropped randomly. Replaced the old R6 with a new R6-QS (quad-shielded). the R6-QS has a larger diameter than the prior R6 cable.. Solved all Ingress problems, fixed slow speeds and Stability, even with McAfee running. No problem getting on line and staying on . Now using a 30 foot QS cable with one break (but a good connection) to a 20 foot QS cable. Extending from--the service hookup>>>connecter>>>to the router.. I even hit 187 mgs download with 11 mgs up.
1
0
bearone2
Contributor III
•
1.5K Messages
5 years ago
at 5a most folks are sleeping!!
0
0
monkeypants
New Contributor II
•
9 Messages
5 years ago
Hey, I get the same, 6pm m-f things get choppy for awhile. I was thinking it was just the neighborhood coming online, but I live in a rural sb area, so the chances for that may be slim. I have a year old panama, 300/30 unlimited plan. Using wired. I've also noticed a slight increase in latency all the time via my office vpn.
Have not done any investigating yet, other than speedtest, which didn't show anything unusual.
The main thing I want to improve is latency on my work vpn. I think I will be testing a few different modem/routers to see if I can get any improvement. No gigablast option in my neighborhood yet, but I'll still only try newer docsis 3.1 modem/routers.
I don't think a change in modem router will fix the 6pm issue. But if I see any improvement I'll report back.
Good luck
2