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14 Messages
Slow speed already - Can I downgrade without it getting worse?
I have the Cox Ultimate 500 internet yet my download speeds are less than half what is advertised. They average between 150 and 175 Mbps. If I downgrade my service to Ultimate 250 will Cox force the speed even lower, or will it likely stay the same?
Mickey
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MickeyCT
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14 Messages
P.S. I have the Panoramic WiFi with the Arris TG1682G router
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sacolton
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Sounds like you have an old DOCIS modem. DOCIS 3.0 can't do high speed. You will need a DOCIS 3.1 modem.
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sacolton
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9 Messages
Sounds like you have an old DOCIS modem. DOCIS 3.0 can't do high speed. You will need a DOCIS 3.1 modem.
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sacolton
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9 Messages
When I upgraded to 550mbps, I had to get the Cox Wfi Cable/Router (DOCIS 3.1) and the speed is sporadic. Some internet speed tests show 550mbps, but some show less than 20mbps. My downloads are barely reaching 1mb/s. I've connected the Cat-6 directly to my PC to the Cox wfi/router/modem and it made no difference. Wifi is faster than the ethernet for some reason.
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