mtom's profile

New Contributor II

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4 Messages

Wednesday, June 8th, 2022

Closed

Setup page of the CGM4141COX

Anybody know how to access the Setup page of the CGM4141COX.  As far as I know the installer only changed my network name and password to the one we had before.

I have not been able to access the router setup  page ? I've tried several common user and passwords like  admin/password  user/user  blank/blank   admin and the password from the bottom sticker ect.  Kind of stumped and haven't found much of a manual beyond (plug it in and wait to see if it works )

Kinda really don't want to factory reset and wind up in tech support merry go round for hours.

Thanks in advance.

Honored Contributor III

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5.7K Messages

3 years ago

Former Moderator

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1.9K Messages

3 years ago

@Mtom

Did the link Bruce sent help at all www.cox.com/.../setting-up-wifi-with-the-panoramic-wifi-gateway.html If not you can follow WiderMouthOpen suggestion.

Jonathan J
Cox Moderator

New Contributor II

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4 Messages

No that link did not help. admin/password did not work. I installed the cox panoramic app on my phone. I could not get to admin page but I did discover 9 other devices were in the gateway's history before they put it here.

Apparently it's a pre-owned gateway and the tech did not do a factory reset to clear it. So in short I'm locked out and not happy.

Honored Contributor III

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5.7K Messages

Good grief.  So much wrongdoing to unpack here.

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